A World-Class Contact Center with 7 strategic locations throughout the USA and Nearshore Mexico. We feature a professional, bilingual (English/Spanish),
bicultural and performance-driven workforce from traditional physical centers to complex Work-From-Home models.
Our core business is to help you establish a high performance, cost-effective Nearshore Center in Mexico. Our vision is simple, to allow you to reduce your labor and operational costs while we help you reimagine your goals.
Global business resilience and scalability, using the model best suited for your business.
As the world changes, our business models must also evolve to address new customer needs and preferences. ApexVox offers the most comprehensive solution set & innovative shoring options to
ensure the agility & flexibility necessary for sustaining relevance & driving long-term success.
We promote a global model that features virtual, domestic and international solutions. Supply chain disruptions can also applies to service centers. To remain agile and resilient, we must establish contingencies for human resources.
Apex Vox delivers technology based innovations and extensive work-at-home experience. We offer our clients the most substantial footprint and solution set in the industry.
ApexVox Offers Decades of Experience Working With Multiple Industries Around The World.
Drive interest and conversions through social media.
Interaction with customers in realtime on multiple platforms.
Create content based on direct consumer feedback & develop strategies accordingly.
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Apex Vox helps companies integrate chat with existing customer interaction channels to create a highly advanced digital customer experience.
Chat is becoming the preferred channel of interaction globally, along with voice and email. More and more, automated conversations with chatbots and real-time interactions with service agents in chat windows have become the norm.
Today, many of the world’s largest and most recognizable brands are offering chat as one of the primary channels for customer engagement. ApexVox solutions seamlessly integrates into all chat platforms and can be integrated with IVR in no time.